|I've built a few homes over the years, and my best experience by far has been with Schmidt Builders. With any builder you choose, the sales process is always great, otherwise you'd look elsewhere. Most other builders fail in customer experience after the sale, especially the mass builders. |
Schmidt offers a superior experience as a result of how the company is run. It's large enough to handle any economic cycle without cutting corners, but small enough to provide a personalized experience. Great customer service comes from people. Treat people right, and they will do amazing things for you. Schmidt clearly does this, as their subcontractors and employees have been with them for years. High retention rates are the hallmark of a great organization.
In my case, all design modifications were responded to quickly, and with a willingness to work hard to fulfill my needs. Schmidt was reasonably priced for such changes, while I found that other builders charged exorbitant prices to make modifications, clearly reflecting their lack of desire to provide this service.
While there were a few mistakes made during construction, and a few after closing, Schmidt Builders was all over it. They were all resolved quickly, regardless of the expense. Their actions reflected their strategy to provide an outstanding customer experience. Response times were fantastic, and the owner didn't shy away from getting personally involved to ensure a good outcome. I would wholeheartedly build with Schmidt again.
So many people were great to work with from the owner, Alan Schmidt, Jr., to the construction supervisor, Jim Kraml, to the real estate agent, Kathy Kramer, plus everyone who answered the phone at their office. They all went above and beyond.
|-- Michael, Liberty Twp., Ohio|
|I worked for a local home builder for close to 15 years, so I consider myself experienced in this area. I purchased my home in February of this year. It was a market home, and construction had already been completed. From the beginning of the process, I was impressed with the quality of the home and the obvious attention to detail. No home is perfect, but the quality of work was excellent. I found that to be true for all the Schmidt homes I looked at in the neighborhoods I visited during my search. |
For me the biggest item that impressed me was the customer service. It was a very easy process. I wanted to make a couple of changes prior to moving in, and the information I needed was provided to me immediately. My walk-through was easy, not because I was familiar with the process, but because the job supervisor did such a great job of explaining items in my home. He even found things that I missed in all the excitement. I was focused on “pretty” while he was paying attention to the details for me.
I think Schmidt does things not all local builders do. What meant the most to me, even more than the beautiful home I was purchasing, was the fact that Mr. Schmidt attended my walk-through. I initially wondered if his attendance was due to the fact that I worked for a local builder, but was purchasing from a competitor. I’ve since learned he attends as many home buyer walk-throughs as his schedule allows.
I have had to contact the warranty department and WOW have they been great. The response to my emails and calls has been fantastic. If they say they will do something, they do it. Follow up has been wonderful.
It has been a few months now, and I can say I would recommend Schmidt Builders to my family, friends and anyone looking for a new home. I love my home, and want to say THANK YOU to Mr. Schmidt for the attention he gives his homes and buyers. It is not a common thing in this industry.
A home is a very large investment…maybe the biggest item you will ever purchase in your lifetime. People work hard for their money. I can assure you that your investment is in good hands when you choose Schmidt Builders to help you make your dream come true.
|-- Sherry, Liberty Twp., Ohio|
|New to the Cincinnati area and looking for a new home, Schmidt Builders stood out to us as a quality builder. We have been very pleased with the home and the service Schmidt Builders has provided so far. We really like the fact that it's a family-owned business that has been around for many years, and that they have many long-term loyal employees. We would recommend Schmidt Builders to anyone moving to the Cincinnati area!|
|-- Loren and Kelly, Liberty Twp., Ohio|
|Working with Schmidt Builders was the easiest part of the home-buying process for me. The entire Schmidt Builders team quickly responded to any questions or |
One of my number one goals in purchasing a newly constructed home was owning one of quality. I had looked at another builder that constructed homes that were slightly larger and cheaper than mine, but at the end of the day, quality won out. I definitely feel in the end I got more for my money in the higher quality features of our home.
I would definitely recommend Schmidt Builders to anyone looking for a solid, high-end home.
|-- Danielle, Mainville|
|While traveling in Florida, my wife and I visited some model homes to see what new, updated homes look like nowadays. Once home, we explored several model homes in the local area, and each time we asked if the builder would build one of our “must have” specifications. They either avoided giving us an answer, or the answer was “no.” |
Then, we walked into a Schmidt model
We met with Alan Schmidt, Jr., Tim, and Kathy at their office, and sometimes on-site to go over details. They were receptive to our plan
We love our new home!
|-- Dallas and Bonnie, Liberty Twp.|
|During one of our visits to an open house in early October of 2016, an experienced realtor and I struck up a little bit of a conversation.|
Now, I have owned a couple of homes over the years, and I can tell a quality home when I see it. The home he was showing us was definitely not one of them. I did not tell him what my opinion of the home was, but clearly the home showed evidence of cut corners. Details were sloppy…some were little…but still noticeable.
What struck me was when the realtor, who had been a realtor for over 30 years, pulled me off to the side saying (and I quote), “Hey, seriously, I’ve been doing this for a long time, and if you really want a home that is of high quality from a great builder, then I would go with a home built by Schmidt Builders. The quality and their service to new home buyers
Those were his words! You must understand the home he was showing us was not a home built by Schmidt. To me that says a lot.
Since I had not visited the housing market for close to 20 years, I have to admit I had not heard of Schmidt Builders. So I asked a friend of mine about the company. He had run a construction business locally in the Cincinnati area for over 15 years.
He said the same thing. “You need to check them out. They’re pretty good.”
After we put our house on the market for 8 days, our realtor called us one night to tell us about the offer. Two days after we accepted
During my home-buying process, James was fantastic. Any question was answered promptly, and he took the time to make sure answers were clear. He made sure throughout the process, as well as after our final closing, that we were happy with everything.
During the walk-through the day before closing, we met Steve Alsap, Warranty Manager, and
From start to finish, and even still today, Schmidt Builders is there for us. We have a 90 day punch list coming up in another month, and honestly my wife and I cannot find anything to even write down. Seriously!
If you are on this website looking
|-- Karl and Lisa, Fairfield Twp, Ohio|
|We wanted to downsize from our large two story home to a ranch, and had considered a market home but were not able to get the custom changes we wanted. Our realtor suggested we talk with Schmidt Builders.|
They were very personable and
When one custom change was not correct, Alan Schmidt, Jr. himself came in to correct it within a couple of days. Our home was completed on
We will always recommend Schmidt Builders to our friends.
|-- Michael and Carol, Fairfield Twp.|
|We were very impressed with everyone at Schmidt Builders, from the initial planning and design of our |
Because we built in Clermont County, we worked with Dave Schmidt. Tim (the architect) and Dave were very accommodating of the changes we made to the design of our house which included a large whirlpool tub, vanity area in the master bath, and a closet area by the front door. Tim also incorporated my husband’s layout design of the basement which meant relocating the HVAC system, water heater, and wet bar/bathroom rough-ins. All this was done at
As our home was built, Dave was very responsive to any concerns and questions we had. Any issues were promptly resolved. Dave is a very hands-on contractor. He was involved in every aspect of the
We are very happy in our new
|-- Marge and Rick, Milford, Ohio|
We love the floor plan in our new Schmidt home. You can tell there was a lot of thought put into the design. The quality is excellent. Even though it was a market home that was mostly complete when we found it, we were still able to make some modifications. The process was easy, and there was quick turnaround with the changes. There was great attention to detail, and great customer service all along the way.
After we took possession, there were a few minor issues. Schmidt Builders responded immediately to resolve. We have gotten so many compliments on the home. We love it! Schmidt builders
|-- Karen and Keith, Fairfield Township, OH|
|The buying process from Schmidt went smoothly. We are in love with the home, and the finishes that were chosen. If we did need anything, everyone that we've met from Schmidt Builders was very kind and helpful.|
|-- Grant & Alicia, Miamisburg, OH|
|This was my first experience in buying a home - better yet - a brand new home. I was downsizing to a ranch with a fenced in yard. |
When I first saw the house from the street, I felt "this was the one". When I walked through the door I knew for sure the house was the one I wanted to buy. Even though I was late getting the house (it was probably 90% done) it was beautiful with everything they had chosen.
I loved working with Kathy Kramer and Dave Schmidt. I knew nothing about buying a house, but they made me feel comfortable. They were very accommodating in the changes I made. Dave was always quick to fix any problems that came
I love my new home the way it was designed, and so do my two dogs. I’m impressed with the quality of the products they have used. I had never heard of Schmidt Builders until I found this home. Being able to deal with Kathy and Dave personally made my experience enjoyable and I would recommend them to anyone that is looking for a house.
|-- Karen, Milford, OH|
|“We stopped by a Schmidt Yorktown model home in the Lanes Landing subdivision. We really liked it, but wanted a larger lot, so we decided to have it built. The ability to customize mattered to us. For example, we wanted several archways added to the floor plan. Schmidt was able to incorporate them – and make them look great. From start to finish, the whole process went very smoothly, and the house was completed by the date promised. We would highly recommend Schmidt to anyone wanting to build a home. They are very professional and do good quality work. Overall, they were a pleasure to work with. We love our new home and are very satisfied!”|
|-- Matthew and Keeanna|
|“We recently decided to downsize and build our 6th and final home. From our past experiences, we realized that home building is a serious undertaking and requires the right connection between the builder and homeowner. We considered value, the builder’s willingness and ability to customize and accommodate our requirements, ability to visit the property while under construction, on-site production supervision, and overall friendliness. In all categories, Schmidt Builders was at the top of our list. We were confident of our choice soon after leaving our first meeting with Alan Schmidt, Jr., and his team. “The ability to customize at a reasonable price was at the top of our list. We wanted to eliminate the powder room and make an oversized laundry room and work area for my wife. Additionally, we wanted access to the master closet from the laundry room. Schmidt Builders designed this room perfectly, including installation of cable and electricity so my wife would have her TV in proximity of her work stations. Also, we requested additional kitchen cabinets. Schmidt translated our concept into a kitchen that was far better than we had hoped! Not only that, the entire process (custom design, contract signing, construction, and aftermarket) was earmarked |
|-- Richard and Suzane|
|“We hadn’t heard of Schmidt before, but we toured one of their model homes and were immediately impressed with the overall design. It was going to be the first home we ever built, and we wanted to do it right. We had definite ideas on the layout, and Schmidt had what we were looking for. Also, we were able to customize. For example, we wanted a big bathroom, with a large shower instead of a large tub. And we wanted separate vanities. Not only did they help us make |
modifications, the sales team was able to make personalized recommendations for us, based on their experience. We never felt like we were being sold: instead, we felt like Alan Schmidt, Jr. – and everyone on his team – was looking out for us, and wanted to partner with us to build a house. Even after we were moved in, someone from Schmidt came to check in. Any little thing that wasn’t right, they were able to fix right away. We’ve always heard that delays and budget overruns are inevitable when you build a home. But we had neither. Everything that Schmidt promised, they did. We feel like we got to build our dream home with someone who cared about us. We highly recommend Schmidt Builders to anyone who is looking to build a new house.”
|-- Mekhine and Denise|
|"We had walked through Schmidt's model home in Carriage Hill and were impressed with the quality of the work. But the floorplan, frankly, was not to our tastes. Star One agent Kathy Kramer was quick to point out that Schmidt could customize any floorplan. A few days later, we met Tim and Alan, Jr. at their design center, and that is where our vision and plan came to life. We took what was a very standard floorplan and made it incredible. The design process was easy, flawless, and met every one of my and my wife's stringent criteria. I felt like they heard me and were able to design a home that was perfect for my family's rhythm. "Also, we needed someone who had built many homes to give us honest opinions and feedback. They provided feedback in a manner that was helpful without being condescending or "wishy-washy." Schmidt has some standard items that are installed in every home - crown molding, wainscoting, standard appliances, standard lighting - that other builders would consider upgrades. It's the little things that mattered to us and Schmidt was extremely deliberate and their own biggest critic during the building process. "We intend to live in our Schmidt home for a very long time. However, when we decide to downsize, our plan will be to call Alan and build our next home with Schmidt. In my opinion, this is the biggest moment of truth for any builder. "|
|-- John & Jackie, Liberty Township, OH|
|"A good friend had told us that when it came to quality, Schmidt was the best. 'You can't go wrong with Schmidt,' he said. So we knew that Schmidt homes were solid and high quality. But I admit, when I first walked through their home in Carriage Hill, I was surprised that Schmidt was the builder. I was only familiar with some of their traditional product lines. I had an idea of what caliber of homes they built, but didn't realize the level of customization they did, or that they were in upscale neighborhoods like Carriage Hill. It was one of the best surprises we could have had that day, because the home was literally everything we loved. We wanted a very open floorplan, and it fit the bill in every way. So, not only did it have the look and feel and function we wanted, it had the famous Schmidt quality behind it. It only took about 10 minutes to decide that we wanted to buy the home. We closed three weeks later, right on time, just as Alan Schmidt, Jr. promised. We love the neighborhood and we love the house: it's truly everything we wanted."|
|-- Mark & Terri, Liberty Township, OH|
|"This is our third Schmidt home, and the second one built from scratch. Schmidt Builders has always done a fantastic job of making us feel like we were a part of the journey, rather than someone at the end of a finish line. Working with Schmidt again felt like working with old friends again. The quality of their work is what drew my attention when we first looked at their homes: from the clean lines on the molding, to the corners and edging, they pay attention to detail. They have a large selection of material, but not enough to be too overwhelming. We were also able to sit down with their architect team and share our requirements, work through some ideas, and agree on a final design. They always took the time to work with us and I knew they truly wanted us to love our home. Given the number of moves and homes we built with them, Schmidt always delivered on time and treated us with care and respect. I would encourage anyone who has an opportunity to build with Schmidt to do so. I have heard lots of stories from all of my neighbors over the years about their problems with their builders, and I think to myself, Should have gone with a Schmidt!"|
|-- Jason and Allison|
|"After inspecting several Schmidt homes, interviewing recent customers, and meeting with Alan Schmidt and Tim Mann, we selected Schmidt Builders based on their quality, professionalism, creativity, and genuine interest in creating an end product we could all be proud of. They worked closely with us to refine and adapt our design. We had a very specific vision, which required that we go outside the standard selection to find the architectural elements we were looking for. Schmidt worked very closely with us (and their vendors) to make sure we had access to a broad range of interior and exterior components that met our needs and made our home feel like it was uniquely ours. Schmidt Builders says what they intend to do, and they deliver on their commitments. Surprises were minimal, disappointments were few, and the end results are exactly what we were looking for. We would not hesitate to work with Alan and his team again: that is the highest endorsement and recommendation we can give!"|
|"My wife and I never thought that we would build our own house. Everyone had always made it sound like a tough, stressful process. But after seeing the quality construction and the finishing touches that were standard in the Schmidt homes, we quickly changed our minds. The building process from start to finish was easy for us. Alan Schmidt and the entire staff kept us informed, showed concern for us as peoplenot just buyersand produced a high quality product. It truly felt like they knew us, and that we were more than just another sale to them. A quick story to illustrate what I mean: one Sunday, Amy and I were down at a Bengals game, when Alan Schmidt, Jr. spotted us. He came over to us and checked to see how we were doing and told us the schedule for our house for that upcoming week (our house was about halfway complete at this time). Not only did he pick us out of 60,000 people (even though he had only met us a few times), he came up to us and told us specifically about our house. It was neat for us to see that the president of the company was so closely involved. I feel pretty confident that is not something I would have gotten from another builder. I cannot say enough positive things about our experience with Schmidt Builders! They took us through step by step, gave us information when we asked, and ultimately produced a higher quality product than we could have asked forat the right price and customized how we wanted it. Now when we think back to when we were getting ready to sell our house last year, we cannot imagine not building our house with Schmidt. "|
|-- Kevin and Amy|
|"We customized the shower, as well as all of the hallways, stairs to the basement and other access points. (We had had a recent experience with a parent requiring wheel chair and walker access, and we can see the potential of needing it ourselves.) But again, there was no push backjust a can do attitude. Within a few days we had drawings to review. We know that affected door size, windows, and many other features, but the Schmidt team just smiled and did it. There were certainly costs to some of the things we asked for, but they were never outrageous and never used as leverage to get us to stick to the baseline plan. No home build goes without issues, but I have never witnessed a better team than the Schmidt team. The vast majority of work was done right the first time. If not, it was fixed, quickly and correctly. Our house was finished a week early, despite starting in the worst winter in decades. We moved in and were at home immediately. If we have a problem now, the Schmidt team is there for us. It has been a great experience! "|
|-- Leigh and Kathy|
|"Laura and I were originally working with another prominent builder in the area. But when it seemed they would not be able to deliver on their promises within the cost budgeted, we started looking again, and discovered Schmidt. The ability to customize was a deal breaker for us. We were able to take a base plan ("The Lakeland") and configure and customize the floor plan to fit exactly what we wanted. Overall, Alan and his team were very helpful. It was our first time building a house, and we had some ideas about things we thought would be neat. The team helped us visualize and make informed decisions. Looking back on these conversations, I am glad we listened to the Schmidt team. I travel quite a bit for work, and wasn't always able to be there to check on the house. But Alan was there, and he frequently walked through to ensure things were being done per our specs. In fact, Alan was the first to notice that the fireplace was different then we specked out. As we discussed the mistake (and had a chance to see it), Laura and I actually decided to keep the fireplace the way it was, as we felt that it was much more functional. Then, after we moved in, we had a few things that needed to be fixed. While some builders get to you when they can, Schmidt has always answered |
|-- Anthony and Laura|
|"We looked at various market homes. But again and again, we compared the quality of Schmidt's work to the other builders' homes we saw, and we were convinced to go with Schmidt. The Schmidt staff was so helpful and responsive to all our questions. They made us feel very comfortable in every stage of the building process always explaining the details and what the next step in the process would be. And to top it all off: we were very happily surprised that we were able to close on our home earlier than expected. Overall, we love our home! From the exterior to the interior, it is so well made. You can just tell it is a Schmidt home compared to any other home in the neighborhood. We had a wonderful experience and would only build again with Schmidt!"|
|-- Mike and Anna|
|"We were relocating from the DC area, and wanted to live in the Carriage Hill development. Schmidt was one of the builders, and had a spec home under construction available. Although we've built several homes across the country, Schmidt is the first builder we felt was actually looking out for our interests and wanting to do the right thing. For example, they swapped out existing light fixtures and door hardware to a different finish at no cost. Even though the home was already under construction, they allowed us to make changes throughout the process. They even pushed up the completion date for us, to better accommodate our existing home sale and move schedule. It also helps that they have one of the best realtors in town. Kathy Kramer was incredible, and was able to move as fast as anyone in the business. We went to contract within two days of seeing the home for the first time, including pricing of a full basement build-out and several modifications. We would recommend Schmidt to anyone!"|
|-- Brian and Kelly|
|I wasn’t looking for a new home, but I saw a Schmidt house and fell in love with it. Though I did not work with Schmidt throughout the building process since the home was completed when I purchased it, I wasn’t treated any differently. Dave Schmidt went above and beyond to make sure I felt valued and appreciated as a buyer. He has responded promptly to my questions and concerns. I have heard all the horror stories of working with builders, but I am happy and relieved to have a home with a company I can trust.|
|-- Erin, Maineville, Ohio|
|We bought one of Schmidt Builder’s market homes. We were blown away with the craftsmanship and layout of the home. From the very first transaction with the realtor, it was a very smooth process. When we did need help fixing something, the builder’s crew was there within a few days. We realized after visiting a friend’s new home that we lucked out with Schmidt. Our house doesn’t have a “to do” list. We love the little details and how well made our home is. We have lived in the home for three months, and are still very happy with our decision.|
|-- Christopher and Lauren, Liberty Township, Ohio|
|Our experience with Schmidt Builders was truly pleasurable. We found the process to be very orderly and professional from beginning to end. When a need arose, we always knew who to deal with, and how to contact them. The entire house was completed while we were in Florida. Our home shows excellent workmanship with attention to detail, and was turned over to us in immaculate condition. Most important of all, we had minimal callbacks. Issues that did require attention were dealt with immediately.|
|-- Sandy and Nancy, Fairfield Township, Ohio|
|My wife and I had been discussing the possibility of relocating to a house from a condominium. Our plan was to do so “at some point in the future”. That was before I saw our Schmidt Builders home on the internet. I immediately was drawn to the unique interior floor plan. It was definitely not a cookie-cutter design.|
We both initially liked the look of the house, but since moving in have learned to appreciate the quality of the construction. One immediate thing we have both noticed is the stability of the environmental controls. The HVAC system is rock
The service provided by Schmidt Builders is also worth noting. They were extremely accommodating when it came to making our home move-in ready. From installing handrails on garage steps to ordering additional shelving for kitchen cabinets, their efforts to provide service throughout the buying process was exemplary. We are very pleased with our new
|-- Duane & Claudia, Liberty Township, Ohio|
|We weren't really looking to buy or build a house when we "started looking". But we started to become pretty serious about putting our house on the market in October, and began really doing our homework! We knew what we wanted…we just didn't know if that would come in an existing home, or if we would need to build. We had a hard time combining our wants and needs into a home with a perfect lot/location.|
We priced out homes with three other builders in Liberty Township. The combination of perfect house and
Several of our good friends have Schmidt
We were far more involved with building our house than we expected! It was wonderful to have Kathy with us throughout the entire process. I know she is a busy woman, but she never made us feel like we weren't her only client. She will never admit it, but I know that I drove her crazy with my changes.
The entire Schmidt Family made our building process a piece of cake! They wanted our house to look as perfect as we wanted our house to look. We couldn't be happier. We even purchased a couple of items on our own, and they installed them for us (ie: farmhouse sink and chandelier for
We knew going
|-- Dionni and David, Liberty Township, Ohio|
|Having taken possession of our house in June, we are finally settled in and are enjoying a good, quality home. Throughout the building process, we experienced a company that did a great job listening to our desires. Schmidt Builders ultimately created a floor plan that worked for us, and we never felt they cut corners.|
Dave was great to work with throughout the project, and the team performed efficiently to get the house done. It was clear the people at Schmidt took a lot of pride in their work. We would highly recommend Schmidt Builders, and would definitely build with them again.
|-- Scott and Kimberly, Lebanon, Ohio|
|We purchased a spec home from Schmidt Builders in April of 2016. The customer service has been outstanding. Their response time for addressing any issue is great. Alan Schmidt, Jr. and his staff did a thorough job with our walk-through. They explained relevant issues in |
We would highly recommend Schmidt Builders to anyone.
|-- Richard and Jaleria, Liberty Township, Ohio|
|In our extensive house search to relocate from Houston, Texas to Ohio, we stumbled upon Carriage Hill in Liberty Township. We fell in love with the |
After meeting with Alan, Jr., we felt completely confident in the ability of Schmidt Builders to make the changes in the home that would make it ours, while still meeting our short timeframe.
Schmidt was very easy to work with, and we appreciated Alan's honesty. He was the reason we chose Schmidt for our new home. It turned out beautifully, and we even inspired Alan to include one of our additions to his own home.
We would not hesitate to work with Schmidt again if the need arose for us to move.
|-- Bill and Jo-Anne, Liberty Township, Ohio|
|Schmidt Builders was a pleasure to work with all through the building process. I was able to |
The people at Schmidt Builders were very dependable in terms of timing on all of the work through the building process. There were no delays, and closing was on time. Since I have moved into my new home, their response has been almost immediate no matter what I call them about. Dave Schmidt has been so helpful to me, and I will always be grateful to him.
I can't say enough good things about Schmidt Builders. They build a quality home, and I would recommend them highly!
|-- Patricia, Milford, Ohio|